Medical Secretary
Specialist Medical Practice

Part-time, 2–3 days per week (occasional weekends)
Location: Parramatta CBD

We are a psychiatric and allied health practice located in Parramatta CBD. We are seeking a Permanent Part-Time Medical Secretary to join our team.

A minimum of two years experience in a medical practice is essential. Experience in Microsoft and typing speed of at least 60 words per minute are essential. Experience in Gentu medical software is an advantage. Please send your resume and letters of reference to [email protected].

Key Responsibilities

Being the first point of contact for clients, providing professional and compassionate support

Answering phone and email enquiries, scheduling and managing client appointments

Coordinating multiple practitioners’ calendars and managing waiting lists

Processing payments, invoicing, Medicare rebates, and insurance claims

Assisting with client intake procedures, including consent forms and medical documentation

Liaising with hospitals, insurers, solicitors, and other professionals

Managing confidential correspondence, medico-legal documentation, and general office duties

Contributing to the smooth running of the clinic by supporting both clients and clinicians

The Successful Candidate Will Have

Strong multitasking and organisational skills in a fast-paced environment

Excellent communication skills with a professional and empathetic manner

Confidence in explaining administrative and financial processes to clients

Resilience and the ability to remain calm in high-pressure or emotionally challenging situations

High attention to detail and commitment to confidentiality

What We Offer

A supportive and collaborative team environment

On-the-job training in medical systems and Medicare processes

A role where your organisational skills and empathy directly contribute to client wellbeing

Exposure to the operations of a private mental health practice, providing valuable experience for those interested in health administration or allied health careers

Flexible part-time hours (2–3 days per week, occasional weekends)

Convenient Parramatta CBD location