Client Experience & Treatment Coordinator

Rawson DMC
Jordan Springs, NSW
A$75,000-$90,000 p/a
Healthcare & Medical β†’ Dental
Full-time
On-site

Posted 7 days ago


🌟 We're Hiring: Treatment Coordinator | Omega Dental and Cosmetics – Jordan Springs, NSW 🌟

Are you passionate about delivering premium customer experiences and have a flair for sales? Join our dynamic and supportive team at Omega Dental and Cosmetics, a high-end cosmetic dental clinic located in the heart of Jordan Springs, NSW.

We are seeking an enthusiastic and confident Treatment Coordinator to be the vital link between our clinicians and patients, helping clients feel informed, empowered, and excited about their smile transformation journey.

About the Role

As our Treatment Coordinator, you will:

Guide patients through their treatment plans, ensuring they fully understand their options and feel confident in their decisions.

Manage leads and consultations with precision and care using modern CRM software (e.g., Core Practice, Dental4Windows, Salesforce, or Cliniko).

Liaise closely with our dental professionals to present tailored cosmetic and restorative solutions.

Follow up with patients in a timely and engaging manner to maintain trust and boost conversion.

Contribute to the overall patient experience – from the first phone call to post-treatment check-ins.

What We’re Looking For

Minimum 2 years of sales experience, preferably in a consultative or high-value service industry.

Familiarity with CRM and patient management systems – experience with tools such as Core Practice, Salesforce, Cliniko, or Dental4Windows is a big plus.

Excellent communication and interpersonal skills – you're confident, compassionate, and proactive.

Strong organisational abilities with attention to detail and a client-first mindset.

A dental or medical background is advantageous but not essential – full training will be provided for the right candidate.

Why Join Omega Dental and Cosmetics?

Be part of a progressive, high-end clinic known for excellence in cosmetic and restorative dentistry.

Work with a team that genuinely cares about patient outcomes and staff development.

Enjoy a supportive, friendly environment with ongoing training and career growth opportunities.

Conveniently located in Jordan Springs with modern facilities and the latest technology.

Ready to Apply?

If you’re ready to help people smile with confidence and thrive in a professional, patient-focused environment, we’d love to hear from you!

πŸ“© Apply now by sending your resume and a brief cover letter to [email protected]


About Rawson DMC

Jordan Springs, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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