Litton Andrews – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

An established specialist medical group practice based in Greenslopes is seeking an experienced and enthusiastic Practice Manager to join their team. This is a fantastic opportunity for someone eager to develop their career within a busy and dynamic healthcare setting (physician-based – 2 consulting physicians).

Our client offers a wide range of medical services, including specialist consultations, medico-legal assessments, and neurophysiology procedures such as nerve conduction studies and EEGs. As a highly respected group practice, they are committed to delivering exceptional patient care in a fast-paced, professional environment.

The successful candidate will be required to work Monday to Friday, with a standard 7.6-hour workday. The roster includes both early and late shifts to suit clinic needs. Flexibility is available for those interested in a 4-day week or a 9-day fortnight—please indicate your preference when applying.

This is a rewarding opportunity to join a well-established and supportive team. The role offers strong potential for career development within the medical and healthcare sector, in a varied and stimulating work environment.

Key duties and responsibilities will include (but not limited to):

Answering incoming calls, assisting patients with general inquiries and promptly directing messages to the appropriate specialists.

Patient interaction, greeting patients upon arrival, managing appointment bookings, cancellations, and rescheduling via Genie software, and processing billing and receipting following consultations.

Collaboration with the medical administration team, working closely to prioritise urgent inquiries and maintain communication with specialists and other healthcare providers.

Task and correspondence management, overseeing daily task lists and handling email correspondence efficiently.

Document management, preparing and organising patient charts in advance of appointments, in collaboration with the specialists and the administration team.

In addition to the key duties and responsibilities, Candidates must be able to demonstrate:

Proven commitment to delivering high-quality patient services, ensuring a seamless and professional experience across all aspects of the practice.

Strong leadership in maintaining high standards of personal presentation and fostering a culture of attention to detail within the team.

Exceptional communication skills, with a warm and empathetic telephone manner and the ability to support patients and staff with compassion and professionalism.

Minimum of 3 years’ hands-on experience in the day-to-day management of a specialist medical practice, including overseeing clinical and administrative operations.

Collaborative team leader with outstanding interpersonal skills, capable of building and maintaining effective working relationships across a multidisciplinary team.

Demonstrated ability to take initiative, manage time effectively, and lead the prioritisation of tasks in a busy, fast-paced environment.

Skilled at multitasking and staying composed under pressure while coordinating competing operational demands.

High level of computer proficiency, including Microsoft Word and Outlook; previous experience using Genie practice management software (or similar) is highly desirable.

Only those candidates considered closely will be contacted directly to arrange a time for interview/registration with the team at Litton Andrews.

Remuneration:

An hourly rate of $38 – $43 per hour + super will be offered, commensurate with the successful candidate’s experience and qualifications. Ample secure street parking is available.

For further information please contact Cathy Litton or Kimberley Reynolds directly on (07) 3184 6648 or 0422 888 040 a/hours. All applications can be emailed directly to [email protected] or [email protected]

To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com