PRACTICE MANAGER (Maternity Cover)

Healthcare & Medical

Full-time (Temporary position from December 2025 to December 2026)

$35-40 as per skills/experience

ABOUT US

Redman & Gall Psychologists has a great opportunity for a friendly individual with a strong background in administration who wants to transition, and gain experience in practice management to join our team on a temporary maternity leave contract. We are a psychology practice located in Robina and we are looking for the right fit for a leadership role to continue supporting our business. We love what we do and have a fabulous team. We need someone who is proactive, engaged and a multitasking whiz!

ABOUT THE ROLE

The Practice Manager is key to the effective day-to day operations of Redman Gall’s administration services. This role will report to the directors of the company. This is a highly rewarding role for someone that has strong healthcare administrative skills, operational or management skills and experience and is looking for a new challenge. We are aiming to grow, so the role will grow and develop with the right candidate.

ESSENTIAL ATTRIBUTES

Independent problem solver

Excellent people-management skills

Resilient

Ability to multitask with excellent attention to detail

A ‘can do’ attitude

Management experience

Excellent time management skills

An ability to independently carry out the intent and vision of the directors

ESSENTIAL EXPERIENCE

Medical and/or Allied Health administration

Staff Management Experience

Fluent computer skills to navigate common programs such as Word, Google etc

DUTIES OF THE ROLE

Managing all aspects of the day-to-day running of the administrative elements of the practice

Manage the existing administrative team

Develop and maintain office policies and procedures

Optimise client bookings, billing opportunities & client satisfaction

Demonstrate and encourage leadership and teamwork

Regularly gather feedback to continually improve all aspects of the practice

Managing and reconciling accounts & debt management

Working with common computer applications, e.g., Office, Google etc

Demonstrate initiative to identify opportunities, anticipate problems and take actions to optimise or rectify such situations

Communicate effectively both written and orally

Multi-task, work to deadlines, be flexible with work assignments and delegate appropriately

Customer service, handling customer complaints and issues effectively

DESIRED

Prior use with Zanda Health Management Software

Marketing experience

Proficiency in Xero would be desirable (or experience with a similar program and the ability to learn quickly)

Please forward applications, including a cover letter and resume to:

[email protected]

Please cover your relevant experience and skills; and address the characteristics we are looking for.