Administration Assistant – Work From Home

We are seeking a motivated and highly organised Administration Assistant to join a well established consultancy based in the Northern Rivers. This is a work from home role with flexible arrangements, providing part-time hours (20 hours per week, Monday–Thursday) for the right candidate. Occasional attendance at meetings in Ballina will be required.

Our team provides professional consultancy services across northeast NSW, with a strong focus on quality, integrity, and customer service. We offer a supportive, respectful working culture that values both people and the environment.

About the Role

In this role, you will provide vital administrative support to the Consultant, enabling them to focus on core business activities. You will be responsible for:

Managing the Consultant’s diary, bookings, and client communications

Handling incoming calls and emails, resolving enquiries where possible

Drafting correspondence and reports (templates provided)

Uploading photos, maps, and other supporting material into reports

Proofreading complex documents with strong attention to detail

Preparing quotes and invoices using Xero and following up outstanding accounts

Maintaining CRM records and managing client information

Coordinating onsite field assessments and liaising with clients and stakeholders

Assisting with newsletters and marketing activities.

Skills Required

Microsoft 365

Quotes & Invoicing (Xero)

Web research, downloading and saving maps and images

Minimum 5 years administration experience

Proven ability to manage multiple, changing and competing priorities

Ability to plan with impeccable attention to detail

Excellent verbal and written communication skills