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IT Support Analyst

ATF Services
Seven Hills, NSW
A$70,000-$80,000 p/a
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 8 days ago


Our company

The ATF Group operates throughout Australia and New Zealand with more than 20 national branches serving 2,000+ regular clients. We are committed to our customers, environment and our people. ATF Services is the market leader in the supply of temporary fence hire and height safety solutions. Vision Intelligence is the leading provider of mobile surveillance solutions.

About the opportunity

This role provides on-site and remote IT support to all the stakeholders across Australia and New Zealand. It will suit a highly motivated self-starter with experience in application/ERP system support and advanced Excel skills. We are a small IT team working in a fast-paced environment so the successful applicant will need to be reliable and a quick learner with a “can do” approach.

The role also involves liaising with our Finance team to gather requirements for building business reports, so basic accounting knowledge would be highly regarded.

Key Responsibilities:

Provide IT support to all the stakeholders

Manage helpdesk tickets in a timely manner

Provide ERP system support, setup, upgrade and maintenance

Create and schedule business reports

Assist the team with IT projects

Purchase IT equipment as required

Hardware set up and configuration (e.g. laptop, desktop and iPad)

User account administration including Active Directory & Office365

System training

Create and maintain documentation of IT systems and processes

Our ideal candidate will have:

Bachelor’s degree in Information Technology, or equivalent

3+ years’ experience in a similar role

Experience working with ERP support and processes (ERP system training will be provided)

Advanced Microsoft Excel skills

Experience in working with relational databases such as Microsoft SQL Server

Strong problem-solving skills and the ability to deliver under pressure

Excellent communication and analytical skills

A proactive attitude with a willingness to learn and adapt

Highly regarded:

Basic accounting knowledge

Exposure to SQL Server administration

Experience working with scripting languages

Knowledge of Business Intelligence tools such as Power BI

Understanding of data analysis and reporting tools

Experience with Baseplan

We offer a competitive salary, training and a supportive team environment for you to thrive in. If this role sounds like the right fit for you and you would like to join the ATF family, please apply now.

Only applicants who have a current right to work in Australia will be considered.

NO AGENCIES.


About ATF Services

Brisbane, QLD, Australia

Temporary Fencing Hire & Height Safety Equipment Hire

Over 20 years ago, ATF Services was born from construction industry needs to address basic site security. In line with industry demand, ATF Services has developed into a multi faceted site safety services business now incorporating temporary fencing services and height safety services divisions.

With a national footprint of over 60 branches and over 5,000 regular clients, ATF Services is Australia’s largest and most trusted provider of temporary fencing and height safety equipment to the residential, commercial, industrial and events sectors.

We service every Australian state as well as New Zealand, providing safety solutions to various stages of the construction process.

Our product range encompasses the full range of site security and safety products, including temporary fencing, crowd control barriers, hoarding panels, scaffolding hire, void protection, overhead gantry and height safety services such as edge protection, fall protection and access towers.

Source: This is an extract from the company's own website

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