Our client is a global leader in technology, providing innovative & renown multifunction products & solutions.

They are looking for a proactive and detail-oriented Applications Support Analyst with Oracle application experience to join their team. In this role, you'll be the go-to expert for troubleshooting, user support, and system enhancements, working closely with stakeholders to deliver reliable and efficient application performance.

If you enjoy working in a collaborative environment, thrive on solving complex issues, and are committed to continuous improvement, we'd love to hear from you!

The role:

Supporting national operations, you'll be supporting the functional side of the Oracal Applications to end users. Incorporating supply chain, warehouse ops and more.

Provide end-user support and training for Oracle E-Business Suite and related applications

Troubleshoot and resolve application issues, liaising with IT teams as needed

Document support procedures and maintain training manuals

Log, track, and manage service requests effectively

Test application integrations and updates, including third-party systems and patches

Participate in month-end support activities to ensure successful Oracle EOM processing

Analyse and resolve client-raised issues within defined service levels

Utilise Oracle development tools such as TOAD and SQL for support tasks

Other requirements:

Minimum 5 years' experience in application support, working in a large organisation or similar role.

Prior experience working with SQL and PL/SQL

Communicating effectively with all customers

Oracle ERP (E-business Suite) Applications knowledge

Strong analytical and problem-solving skills

Effective verbal and written communication skills

Note: Hours are 7am to 3pm Monday to Friday. 3 days office & 2 days remote.

TAKE YOUR CAREER TO NEW HIEGHTS IN 2025 with a global Co invested in you.

Please call or text in confidence Ron Harrop 0412766558 for additional information; or simply apply below.

iCHGROUP

( [email protected] )