Logo for Head of Marketing & CX | Premium Apartments

Head of Marketing & CX | Premium Apartments

Redpath Partners Pty Ltd
Melbourne, VIC
A$150,000-$200,000 p/a
Marketing & Communications → Digital & Search Marketing
Full-time
Hybrid

Posted 9 days ago


The Business
Our client is a progressive property developer with a strong reputation for delivering innovative, design-led projects. With a premium flagship apartment development underway, they are seeking a Senior Marketing Manager & CX or Head of Marketing & Customer Experience to steer momentum and drive successful sell-through over the next two years.

The Position
Reporting directly to the CEO, this is a pivotal, hands-on leadership role where you’ll shape and deliver agile, performance-led marketing. It’s not about set-and-forget strategies - success will come from rapid testing, sharp execution, and continuous optimisation across digital, CRM, collateral, communications, and events. You’ll balance macro planning with micro delivery, ensuring campaigns remain fresh, data-driven, and aligned with sales.

Perks & Details

  • Up to $150,000 - $200,000 Package | Based on Exp.
  • 1 Day WFH flexibility, and ad hoc as needed
  • CBD fringe based
  • Senior role reporting to CEO with high visibility and influence
  • Work closely with sales to ensure direct impact on outcomes
  • Opportunity to lead a flagship apartment project with premium branding
  • Engage freelancers for support, and opportunity to bring on an assistant

Responsibilities

  • Lead day-to-day marketing with an agile, test-and-learn cadence
  • Build and run performance-driven digital campaigns end-to-end
  • Own CRM strategy and data hygiene including automation and nurture journeys
  • Deliver events: launches, activations, milestones, and settlements
  • Produce and quality-assure marketing assets: collateral, CGI, signage, video, display suite materials
  • Manage freelancers and specialists to deliver high-quality, on-time outcomes
  • Oversee content calendars across digital, eDM, social, and PR
  • Partner with Sales on offers, agent engagement, referrals, and buyer feedback
  • Track budgets and performance, applying insights for continuous improvement

About You

  • Proven experience in project marketing for premium apartments (preference for retail focus/B2C)
  • Digitally adept with hands-on capability to build, launch, and optimise campaigns
  • Strong CRM ownership - segmentation, automation, and lead-to-sale workflows
  • Demonstrated ability to deliver high-quality marketing across digital and traditional channels
  • Skilled in coordinating freelancers/specialists without heavy agency reliance
  • Commercially minded, execution-focused, and comfortable moving between strategy and delivery
  • Proficient with ads, analytics, CRM, and CMS platforms

How To Apply
Redpath Partners is the exclusive recruitment partner for this opportunity.

Please apply with your CV to Olivia Fredericks at [email protected] or apply below.

For a confidential discussion, contact Olivia on 0401 915 306.

Let’s connect on LinkedIn to stay in touch regarding upcoming Property Marketing, Communications & Sales opportunities:
linkedin.com/in/olivia-fredericks


About Redpath Partners Pty Ltd

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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