About the role

We are seeking an experienced and driven Venue Manager to join our vibrant team at The Promenade Docklands. As Venue Manager, you will be responsible for overseeing the day-to-day operations of our premier hospitality venue, ensuring exceptional customer service and driving financial success. This is a full-time position based in our Docklands, VIC 3008 location.

Australian permanent residency is required for this position.

What you'll be doing

Providing strong leadership and management to the venue team, including hiring, training, and developing staff

Ensuring exceptional customer service and a seamless guest experience

Managing all financial aspects of the venue, including budgeting, reporting, and cost control

Overseeing inventory management, procurement, and stock control

Implementing and monitoring policies, procedures, and health and safety standards

Driving sales and revenue growth through strategic marketing and promotional initiatives

Building and maintaining strong relationships with key stakeholders, including suppliers and partners

Continuously seeking ways to improve operations and enhance the venue's overall performance

What we're looking for

Significant experience (5+ years) in a similar Venue Manager or General Manager role within the hospitality industry

Experience in events and functions hospitality is essential

Demonstrated success in leading and motivating a high-performing team

Minimum experience managing teams of 20+ staff members is required

Excellent customer service and problem-solving skills

Strong financial management and budget control abilities

Proficiency in inventory management and stock control

Familiarity with relevant health and safety regulations and best practices

Exceptional communication and interpersonal skills

A passion for the hospitality industry and a commitment to delivering exceptional guest experiences

Current RSA (Responsible Service of Alcohol) certification is required

What we offer

At The Promenade Docklands, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

Opportunities for career development and advancement

Comprehensive training and support programs

Discounts on food and drinks at our venue

Flexible work arrangements and a focus on work-life balance

A fun, vibrant, and collaborative work environment

About us

The Promenade Docklands is a premier hospitality destination located in the heart of Docklands, VIC. Our venue offers a unique blend of events from weddings to corporate and live music, catering to a wide range of guests. We are committed to delivering exceptional experiences and creating lasting memories for our customers.

If you are excited about the prospect of leading a dynamic hospitality team and contributing to the success of our venue, we encourage you to apply for this role. Click the "Apply Now" button below to submit your application.