Venue Manager – Ellora St Kilda

About the Role
Ellora is seeking an experienced, proactive, and customer-focused Venue Manager to oversee the day-to-day operations of our newly renovated, multi-level venue in the heart of St Kilda. This is a pivotal leadership position, suited to an individual who thrives in dynamic, service-led environments and is passionate about hospitality at every level — from cocktails and à la carte service to large-scale functions and events.

While Ellora is a high-volume, multi-faceted venue, it remains independently owned and actively operated by a hands-on leadership team. You will work closely with the Owner and dedicated Events & Functions Manager to ensure seamless operations across trade and private bookings. This is a collaborative, fast-moving environment where initiative, consistency, teamwork and clear communication are key.

Ellora has undergone a substantial transformation and is now regarded as one of the area’s most prominent venues. With a rapidly growing food offering, a high-volume cocktail bar, and an active calendar of private events, the role requires a confident, solutions-oriented operator with a strong floor presence and a commitment to service excellence.

Key Responsibilities

Oversee daily venue operations, ensuring high standards of service and presentation

Collaborate with the Owner and Events/Functions Manager on bookings, service delivery, and staffing

Lead, train, and support the front-of-house, bar, and events teams

Coordinate with clients, suppliers, performers, and contractors for events and functions

Manage scheduling, rostering, and wage control in line with financial targets

Maintain venue cleanliness, safety, and readiness at all times

Monitor and manage stock levels, ordering, and inventory control

Uphold compliance with RSA, health and safety, and licensing regulations

Respond to guest feedback professionally and proactively

Support marketing and promotional initiatives to drive bookings and visibility

Assist with booking calendars and function logistics from enquiry to execution

About You

Minimum 3 years’ experience in venue, bar, or event management roles

Confident managing a fast-paced, high-volume environment with diverse service styles

Strong leadership and team management capabilities

Financial acumen including COGS, wage control, budgeting, and reporting

High-level communication and customer service skills

Proficient in POS, booking systems, and venue management platforms

Well-organised with excellent time management and attention to detail

Able to work evenings, weekends, and public holidays as required

Valid RSA (First Aid and other relevant certifications desirable)

Why Join Us?

Operate in a flagship venue with strong local presence and national potential

Join a tightly run, independently owned and invested business — no red tape, just results

Hands-on involvement in events, activations, and brand development

Career progression opportunities as the business continues to grow

Flexible, trusting environment that rewards initiative and accountability