Our client is an established & thriving organisation in the Workplace Health space. Their innovative & relationship-focused team is growing! Opportunity for a Customer Relationship Manager to join the Sydney team is on offer.

The Role:

• Strategic & proactive management of key customers in Workplace Health & Rehabilitation
• Develop robust relationships with a focus on quality, exceptional service & growth of existing accounts
• Provide training & coaching to Rehabilitation Consultants to ensure SLAs & customer needs are being met
• Regularly engage with customers & other relevant stakeholders to promote services
• Balance of new business development, account management & overseeing service delivery
• Contribute to a positive team culture, working with operational team members to meet key deliverables
• Work closely with supportive & forward-thinking Head of Customers

Benefits:

• Outstanding salary package of $120-145K + Super
• Generous quarterly bonus, based on your achievement of reasonable targets
• Progress your career in Workplace Health - exceptional growth avenues
• Apply your expertise in an impactful customer-facing role
• Professional development of up to $2K/year
• Mobile phone, laptop & travel reimbursement
• Flexible work arrangement - 2 regular days in the office & 3 days from home

Why do people love working here?

• Having a positive impact with a high quality locally-owned organisation, led by an Allied Health MD!
• Balance of working from HQ in Sydney's Inner West, visiting customers & work from home
• Lovely managers & a relaxed yet high-performing team culture
• Flexible environment with the support & resources to facilitate your success

The Ideal Candidate:

• Allied health professional with relevant professional membership (OT, PT, EP, Psych or RC)
• 2+ years+ Workplace Rehabilitation experience in a Provider setting
• A confident communicator, you have demonstrated success developing customer relationships - in an Account Management or Principal Consultant role or similar
• Ability to identify opportunities for account growth with existing customer base & generate new business
• Confident in engaging internal team members, providing coaching & training

For more information, please call Sally or Kristie on 1300 217 391 or email: [email protected]. Otherwise, please submit your application & we'll be in touch!

To view Big Umbrella's positions Australia-wide, please visit: www.bigumbrella.com.au