Location: Sydney, NSW
Work Type: Full-Time – Hybrid Work Arrangements (Part-Time available for the right candidate)
Salary: $70,000 – $85,000 + super (commensurate with experience)

About Us

The Core Group is a premium, independent Building & Facilities Management company based in Sydney. We’re a fast-growing business that manages some of Sydney’s largest and most prestigious residential and commercial developments.

Our values – People First | Results Always – drive everything we do. We’re building something truly different, and we want passionate, capable people to join us on this journey.

About the Role

We are seeking a proactive, detail-oriented Customer Care & Executive Assistant to join our growing team. This is a varied and rewarding role where no two days are the same. You’ll work across all areas of the business – providing high-level administration support, assisting our Customer Care and Building Management teams, and directly supporting our 3x Directors as an Executive Assistant.

You’ll be the first point of contact for many of our clients and residents, ensuring outstanding service delivery, and you’ll play a key role in keeping our operations running smoothly.

Key Responsibilities

Administration & Customer Care

Provide company-wide administration support across all divisions.

Respond to client enquiries via phone and email, logging and tracking in our Building Management software.

Answer incoming calls via the 1300 number and direct queries appropriately.

Assist with onboarding staff/contractors and maintaining compliance records.

Prepare correspondence, reports, and broadcast communications.

Building Management Support

Assist the Building Management Team with day-to-day administration and coordination.

Schedule and track contractor works and inspections.

Support compliance reporting and follow-up actions.

Assist in relief as required across different sites.

Executive Assistant Duties

Provide direct support to 3x Directors including diary management and meeting coordination.

Prepare reports, proposals, and presentations.

Manage confidential company-level matters with discretion.

Assist with company projects and initiatives.

Other Duties

Assist with company events, staff meetings, and client presentations.

General office management support.

Other duties as required.

What We’re Looking For

Strong administration and organisational skills with excellent attention to detail.

Confident communicator with a professional and friendly manner.

Previous experience in Administration, Customer Service, or EA roles (property/building industry experience highly regarded but not essential).

Ability to juggle competing priorities and work in a fast-paced environment.

Proficient in Microsoft Office and general business systems (experience with BuildingLink or similar software a bonus).

Proactive, hands-on, and willing to go above and beyond.

Why Join Us?

Competitive salary package ($70,000 – $85,000 + super).

Flexibility with 4 days in office, 1 day WFH.

Be part of a dynamic, supportive, and people-focused team.

Work directly with company Directors and make an impact.

Career growth opportunities as the business continues to expand.

Join a company that values people, culture, and results.

How to Apply

If you’re looking for a diverse and rewarding role where you’ll be valued and supported, we’d love to hear from you.

Please apply via Seek/LinkedIn with your CV and a short cover letter telling us why you’d be a great fit for The Core Group.

📧 Alternatively, you can email us directly at [email protected]

✅ The Core Group – People First | Results Always