Healthware Australia Ridley is expanding our team and looking for an Administration and Customer Support Representative

Healthware Australia Ridley is a dental distributor based in Narellan in Southwest Sydney. We are expanding our team to assist with everyday administrative tasks. These tasks include taking phone calls, responding to emails, and assisting with account enquiries as well as other tasks as directed.

We are looking for a dental assistant/dental hygienist/dental practice manager who is looking for a change. The individual will perform daily customer service responsibilities and admin tasks to assist management in everyday business. You must have attention to detail, great communication skills, a strong passion for customer service, and the ability to multitask. Dental experience is a must!

Hours

Full time:

9:00am – 5:00pm (start and finish times are negotiable).

Salary:

$60,000 - $62,000 + Super.

Responsibilities:

Answer phone calls and forward them accordingly

Provide customer service and support with order processing

Keep the CRM updated during customer engagement

Respond to customer emails

Assist Team leaders with day-to-day tasks

Assist with industry shows/events

The ideal applicant will possess:

Previous administration/reception experience in dental

Excellent written and verbal communication skills

High attention to detail

Ability to multitask

Able to take on feedback from the team

Good computer skills

To apply for this role please email your resume to: [email protected]