The Business:

M E Dale Crash Repairs in St Marys is a part of a well-established family business which operates in a fast paced and agile environment and prides itself on exceptional customer service.

We are seeking a motivated & enthusiastic Customer Service Administrator who takes pride in their work to join our dynamic and friendly team. Working closely with the Manager, this position provides administrative support across the business to ensure the effective & smooth running of the day-to-day operations.

The role requires a team player who can work in a motivated small team environment. Strong attention to detail is required along with a pleasant and professional style. You will have strong organisational disciplines along with administration and basic accounts experience to ensure deliverables are completed accurately and on time.

Key responsibilities include:

Customer service is an essential part of the role, including all incoming calls and customer enquiries

Provide admin support to facilitate the daily operations of the business and maintaining internal systems

Receipting and entering supplier invoices and customer invoicing

Weekly timesheets

Liaising with insurance companies

Perform any other related ad-hoc admin duties as assigned by the Manager

To be considered for the position you will possess:

Excellent customer service, friendly and approachable personality with a customer-focused attitude

Strong experience in fast paced office administration setting (automotive or insurance industry is a plus)

Excellent verbal and written communication skills

Ability to work independently and without direct supervision

Must be organised, have a high attention to detail and the ability to solve problems

Ability to multitask and prioritise workload efficiently

Demonstrated experience in data entry and / or invoice processing

Why Join Us:

We value our people and strive to create a supportive work environment where employees can succeed. You will be part of a collaborative team that values initiative, efficiency, and customer satisfaction. This opportunity provides long term employment to the right candidate.

To apply please send your resume via the apply link or email [email protected]

Only successful applicants will be contacted for first stage interview.