About the role

We are seeking an experienced part-time Medical Secretary to join our team at KM Surgical Pty Ltd in Wantirna, Victoria. We are a well established, growing practice with currently three doctors. As a Medical Secretary, you will be responsible for providing comprehensive administrative support to our medical practitioners, ensuring the smooth running of our practice.

What you'll be doing

Scheduling and coordinating patient appointments and theatre bookings

Handling patient enquiries and correspondence

Maintaining accurate and up-to-date patient records

Billing and invoicing processes

Liaising with healthcare providers, insurance providers and other healthcare organisations

Providing general office support

What we're looking for

We are looking for a reliable, self-driven, and task-focused individual who thrives in a fast-paced setting. The ideal candidate will bring:

Previous experience as a Medical Secretary

Minimum of 2+ years of Medical Secretary experience is required.

Tech-Savvy with Medical Software: You must be proficient in using Genie medical software and it's desirable if you are comfortable using Gentu and Clinc to cloud. We need someone with solid troubleshooting skills. Experience with theatre bookings, surgical billing, and quoting (ideally using Eclipse) is highly valued, though training will be provided for the right candidate.

Strong Communication Skills: As the first point of contact, you'll interact professionally and warmly with patients and healthcare professionals, both in person and over the phone. We also need your excellent written communication skills.

Attention to Detail & Organisational Strength: You excel at juggling multiple responsibilities while maintaining accuracy, efficiency, and a proactive approach to tasks. The ability to prioritise, strong organisational and time management abilities are a must. You possess the insight and initiative to identify effective solutions and implement appropriate actions. You have a keen eye for detail and the ability to work accurately under pressure

Empathy & Patient-Centred Care: You genuinely care about patients, ensuring they feel supported, heard, and respected at every stage of their journey whilst staying professional.

Team-player Yet Independent: You enjoy contributing to a close-knit team but are also confident managing tasks independently.

Australian work rights are required for this position.

A current police check is required for this position.

What we offer

At KM Surgical Pty Ltd, we are committed to providing a supportive and friendly work environment. We offer competitive remuneration above the award rate and paid parking on site.

If you're looking to join a dedicated team in the medical administration field, we'd love to hear from you.

Apply now to take the next step in your career as a Medical Secretary.

For enquiries, please email [email protected]