Join Our Team as a Receptionist at Capo & Co!

Are you an organized, friendly individual with a passion for providing excellent customer service? Capo & Co is seeking a Full-time Receptionist to join our dynamic team. As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations within our office.

KEY RESPONSIBILITIES:

Client Interaction: Greet clients upon arrival, assist with enquiries (excluding accounting and tax matters), and facilitate appointments while keeping our Directors and team informed.

Phone Management: Answer and manage multiple incoming calls, directing them to the appropriate team member while maintaining a confident phone manner.

Database Administration: Assist with the management of our client database systems (XPM/FYI) and ATO Portal, including the addition of new clients and updates for current ones.

Workflow Support: Help with the initial workflow process, preparing job setups, service request forms, and providing necessary files to accountants prior to client meetings.

Correspondence Handling: Manage mail operations, including scanning, distributing, and organizing outgoing mail and courier services as needed.

Reception and Kitchen Maintenance: Ensure the reception area and kitchen are always tidy, prepare coffee for clients, manage kitchen supplies, and maintain coffee machine operations.

ATTRIBUTES OF IDEAL CANDIDATE:

Excellent communication skills and patience

Proficiency in Microsoft Office applications

Strong organizational skills and efficiency

A friendly demeanor with exceptional customer service skills

The ability to work under pressure while being reliable and honest

WORKING HOURS AND RENUMERATION:

This position requires availability from 8:30 AM to 5:00 PM, Monday to Friday.

Remuneration may be negotiated based on experience.

APPLICATION PROCESS:

Shortlisting will commence immediately and only candidates selected for interviews contacted.

Ready to step into a role where your skills will shine?

Your application will include questions regarding your right to work in Australia, previous experience, customer service history, and familiarity with Microsoft Office and Xero.

Please click the link below to APPLY NOW and join our dedicated team at Capo & Co!