About the Client

Our client is a leading provider within the waste operations industry, committed to delivering reliable and efficient services across Brisbane. With a strong focus on customer satisfaction and operational excellence, they are seeking a motivated and detail-oriented individual to join their team as an Administration Investigator based in Nudgee.

What you will be doing

As an administration officer, you will play a key role in supporting the waste operations team by investigating service issues, resolving customer queries, and ensuring accurate record-keeping. This is a hands-on and varied role where you’ll work closely with drivers, operations, and customer service teams to identify and resolve discrepancies. You’ll also provide administrative support to ensure the smooth day-to-day running of the department.

Key responsibilities include:

Reviewing service records, run sheets, and GPS data to resolve customer queries regarding household bins

Data entry

Consolidations

Assisting with run sheets

Investigating missed services, incorrect bin placements, or irregular collections

Liaising with drivers, operations, and customer service teams to resolve issues

Preparing investigation reports and maintaining accurate records

Supporting general administration functions within the waste operations team

What You’ll Need

Previous experience in an administration role

Previous administration experience

Strong organisational skills and high attention to details

Current driver’s licence and reliable transport

Ability to pass a pre employment medical and police clearance

Ability to work full-time hours: training 8am–4pm for the first 2–4 weeks, then 6am–2pm Monday to Friday

What’s In It for You

Monday to Friday hours – no weekend work

Hands-on and varied role with opportunities to expand your skills

Supportive and collaborative team culture

WorkPac is Australia’s largest privately owned workforce services business with over 1.3 million registered candidates. We offer tailored solutions in recruitment, skills and career development across Mining, Construction, Healthcare and more. Our consistent promise to both candidates and clients is that choosing WorkPac is always a ‘Good Move’.

Apply now!

Darcy Bailey - Recruitment Coordinator

Phone-(07) 3715 2085

Email – [email protected]

7310J20251570

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.