Are you a seasoned Automotive Service Advisor seeking more than just your next role?
At 3 Point Motors, we're offering the opportunity to advance your career with one of Australia's most respected family-owned luxury dealerships.

As a proud representative of the Mercedes-Benz brand, you'll be part of a team that values your expertise, supports your growth, and rewards your performance — with a $95K–$120K total package, company drive car, and a working environment that reflects the prestige of the three-pointed star.

If you're ready to take the next step with a brand that sets the standard in automotive excellence, this is your opportunity.

Why Join 3 Point Motors?

$95K–$120K total package – Competitive earnings that reflect your value
Drive a Mercedes-Benz – Enjoy the daily privilege of a company drive car
High-earning potential – Generous commissions on top of your base salary
Family-owned and operated – Be part of a close-knit, people-focused team

Award winning team – Voted 2025 VACC Best Large Automotive Business
State-of-the-art facilities – Work with world-class tools, systems & surroundings
Stable and supportive environment – Join a long-standing, high-performing team
Real career progression – Ongoing training and clear development pathways

What You'll Do

As a Service Advisor at 3 Point Motors, you'll play a crucial role in delivering a premium customer experience while ensuring the smooth operation of the service department.

Your duties will include:

Serving as the primary point of contact for customers, delivering a professional, friendly, and personalised service experience.

Coordinating service bookings and managing the daily workshop schedule to maximise efficiency and ensure timely job completion.

Clearly communicating repair and maintenance requirements, providing transparent cost estimates and realistic timelines.

Acting as the liaison between customers and technicians, ensuring consistent updates, approvals for additional work, and clear expectations.

Upholding Mercedes-Benz brand standards, ensuring every customer interaction reflects the quality and prestige of the brand.

What You Bring to the Role
We're looking for a Service Advisor who not only knows the job but takes pride in doing it exceptionally well.

Our ideal candidate will bring:
Previous experience as a Service Advisor – ideally within a prestige or high-volume dealership environment
The ability to thrive under pressure – staying cool, calm, and focused in a fast-paced, customer-facing role
Exceptional organisational and time management skills – balancing multiple priorities without compromising on service quality
Strong computer literacy and communication skills – to ensure a seamless and professional customer experience at every touchpoint

Australian work rights are essential for this position.

But most importantly, you will be a proactive, customer-first attitude and a genuine interest in the automotive industry

Apply Now

If you're ready to take your career to the next level with a globally recognised brand and a dealership that treats you like family, we want to hear from you.