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APS 5 Case Management Support

face2face Recruitment
Deakin, ACT
A$55.24 p/h + Superannuation
Legal → Law Clerks & Paralegals
Contract
Hybrid

Posted 15 days ago


Job ID: 649413

This position is available across multiple locations: Deakin ACT, Geelong VIC, Richmond VIC, Brisbane QLD.

About the Role

We’re looking for a detail-oriented professional to join the Legal Operations team, supporting the intake, triage, and management of Administrative Review Tribunal (ART) applications. You’ll play a key role in preparing case documentation, ensuring compliance with statutory timeframes, and providing advice to stakeholders.

Why this Role

This is a great opportunity to build your legal and administrative expertise while contributing to meaningful casework. You’ll gain exposure to tribunal processes, stakeholder engagement, and compliance frameworks, all while being supported with structured training and development.

What You Will Do

Analyse and assess ART applications and supporting documentation

Prepare comprehensive case summaries and allocate matters for management

File tribunal documents within statutory timeframes

Support interlocutory applications and assist internal legal teams

Draft responses to complaints, Ministerials, and other correspondence

Manage records and maintain compliance with privacy and governance standards

Mentor and support new team members as required

What You Will Bring

Experience as a paralegal, legal administrator, or in a statutory decision-making environment

Strong records and information management skills

Knowledge of governance, compliance, and administrative frameworks

Excellent stakeholder engagement and communication skills, both written and verbal

Ability to resolve challenges effectively and exercise sound judgement

Adaptability, professionalism, and a proactive approach to achieving outcomes

About You

You’re someone who can quickly understand new legislation and processes, particularly those relevant to tribunal and administrative frameworks. You bring:

A collaborative, team-focused approach with strong communication skills

Adaptability, professionalism, and accountability in your work

Cultural awareness and respect for diversity and inclusion

A growth mindset with a proactive, outcome-driven approach

Apply If You…

Have proven experience in legal, administrative, or government service delivery

Thrive in a structured but fast-moving environment where accuracy matters

Want to grow your career while making a meaningful contribution

Join a collaborative, high-performing team where your work makes a difference. Apply today to be part of the journey.

Bronte Milsom

[email protected]

0483 943 881

www.f2frecruitment.com.au


Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills? If they position you as a strong, quality candidate, it’s well worth applying for the position. Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever

#APS

Please note, as this role is within the Australian Federal Government, only Australian citizens will be considered.

*Thank you for your interest in this position with face2face Recruitment. Our advertisements automatically stay live for 30 days, even if the position is filled beforehand. Should you find this role closed, not all is lost. If you submit your resume to us as a general expression of interest, we will consider you for other positions that suit your talent and experience. We may well have current positions to fill and will certainly consider you for future suitable roles. Submitting your resume has the added bonus of getting your name in the mix for opportunities we fill without even advertising. All you have to do is register here https://www.f2frecruitment.com.au/register/ or send your resume to [email protected].

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About face2face Recruitment

Canberra, ACT, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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