
APS 5 Case Management Support
face2face Recruitment
Posted 15 days ago
Job ID: 649413
This position is available across multiple locations: Deakin ACT, Geelong VIC, Richmond VIC, Brisbane QLD.
About the Role
We’re looking for a detail-oriented professional to join the Legal Operations team, supporting the intake, triage, and management of Administrative Review Tribunal (ART) applications. You’ll play a key role in preparing case documentation, ensuring compliance with statutory timeframes, and providing advice to stakeholders.
Why this Role
This is a great opportunity to build your legal and administrative expertise while contributing to meaningful casework. You’ll gain exposure to tribunal processes, stakeholder engagement, and compliance frameworks, all while being supported with structured training and development.
What You Will Do
Analyse and assess ART applications and supporting documentation
Prepare comprehensive case summaries and allocate matters for management
File tribunal documents within statutory timeframes
Support interlocutory applications and assist internal legal teams
Draft responses to complaints, Ministerials, and other correspondence
Manage records and maintain compliance with privacy and governance standards
Mentor and support new team members as required
What You Will Bring
Experience as a paralegal, legal administrator, or in a statutory decision-making environment
Strong records and information management skills
Knowledge of governance, compliance, and administrative frameworks
Excellent stakeholder engagement and communication skills, both written and verbal
Ability to resolve challenges effectively and exercise sound judgement
Adaptability, professionalism, and a proactive approach to achieving outcomes
About You
You’re someone who can quickly understand new legislation and processes, particularly those relevant to tribunal and administrative frameworks. You bring:
A collaborative, team-focused approach with strong communication skills
Adaptability, professionalism, and accountability in your work
Cultural awareness and respect for diversity and inclusion
A growth mindset with a proactive, outcome-driven approach
Apply If You…
Have proven experience in legal, administrative, or government service delivery
Thrive in a structured but fast-moving environment where accuracy matters
Want to grow your career while making a meaningful contribution
Join a collaborative, high-performing team where your work makes a difference. Apply today to be part of the journey.
Bronte Milsom
0483 943 881
www.f2frecruitment.com.au
Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills? If they position you as a strong, quality candidate, it’s well worth applying for the position. Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever
#APS
Please note, as this role is within the Australian Federal Government, only Australian citizens will be considered.
*Thank you for your interest in this position with face2face Recruitment. Our advertisements automatically stay live for 30 days, even if the position is filled beforehand. Should you find this role closed, not all is lost. If you submit your resume to us as a general expression of interest, we will consider you for other positions that suit your talent and experience. We may well have current positions to fill and will certainly consider you for future suitable roles. Submitting your resume has the added bonus of getting your name in the mix for opportunities we fill without even advertising. All you have to do is register here https://www.f2frecruitment.com.au/register/ or send your resume to [email protected].
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About face2face Recruitment
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