HOBAN Recruitment is seeking a skilled APS 5 level Case Manager / Paralegal / ART Support professional to provide high-quality assistance in the management of ART applications.
Key responsibilities include:

• Analysing and assessing ART Applications submitted to our client.
• Creating, updating, and maintaining records in business systems.
• Preparing comprehensive ART case summaries to support allocation to ART case managers.
• Preparing and filing Tribunal documents within statutory timeframes.
• Supporting interlocutory applications and instructing internal lawyers as needed.
• Assessing and managing risk in processes, including privacy considerations and prioritisation.
• Researching and drafting responses to complaints, Ministerial and other correspondence.
• Assisting with the training and mentoring of new team members.

Benefits

• Competitive pay rate of $55.24 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Gain exposure to ART operations and legislative framework.
• Professional growth opportunities in a public sector environment.
• Flexible and dynamic work environment.

About You
You are a proactive, resilient, and detail-oriented professional with:

• Previous experience as a paralegal, law student, or legal administration professional.
• Understanding or ability to quickly learn legislation relevant to ART operations, including the relevant Acts.
• Strong records and information management skills, including handling sensitive documents and compliance with privacy standards.
• Knowledge of governance and compliance frameworks in administrative decision-making.
• Exceptional stakeholder engagement, written, and verbal communication skills.
• Ability to manage competing priorities and a high caseload efficiently.
• Empathy, compassion, and a participant-focused mindset.
• Proficiency in Word, Excel, and other relevant systems.
• Experience within dispute resolution environments, ART, or Disability Service Delivery/Reviews functions is highly desirable.

This role is ideal for someone looking to contribute meaningfully to the Disability sector while developing their legal and administrative expertise in a challenging and rewarding environment.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role
Positions close for submissions at COB Wednesday 17th September 2025.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at [email protected] or visit hoban.com.au/adjustments for additional contact details.