Randstad is currently seeking several experienced Case Manager APS5 to join a high-performing federal government team.

Canberra, ACT | 12 months l Baseline Clearance

Position description

• Provide advice and assistance on policy and procedural documents in a specialised work area
• Assess and analyse Administrative Review Tribunal (ART) applications
• Prepare accurate and timely case summaries to support ART case management
• Maintain accurate records and file supporting documentation in relevant business systems
• Prepare and lodge tribunal documents in compliance with statutory timeframes
• Provide support in managing interlocutory applications, including instructing internal legal representatives
• Identify and manage risks, including privacy and urgency considerations
• Draft responses for complaints, ministerial correspondence, and other documentation
• Contribute to the training and mentoring of new team members
• Ensure work aligns with legislative and procedural frameworks

Key Capabilities

• Strong analytical and assessment skills for reviewing ART applications
• High attention to detail in recordkeeping and document preparation
• Ability to manage and prioritise multiple competing tasks under tight deadlines
• Knowledge of administrative decision-making within statutory frameworks
• Experience in preparing formal legal or tribunal documentation
• Risk assessment capabilities, particularly in relation to privacy and sensitive matters
• Strong legal research and writing skills for complaints and formal correspondence
• Proven ability to support legal case preparation and procedural matters
• Mentoring and coaching capability for new staff
• Competence in using case management and recordkeeping systems
• Excellent communication skills, both written and verbal
• Demonstrated professionalism, ethical conduct, and accountability

Position Requirement / qualification

• Baseline clearance
• Australian citizen

If you would like to be considered for these roles, this is a great opportunity to tell Randstad about you.
Please click "Apply Now"

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.