We are partnering with a QLD Govt Department to source two experienced Senior Business Analysts to join their contract team for a period of two years. You will provide high level specialist business analysis activities to the ICT branch of this dept, initially you will be required to work on a Telephony and Unified Communications Project, however the resource model structure undertaken within this dept encourages a more flexible way of working and during your contract period you may find yourself working on one or more initiatives in conjunction with/or in place of the initial assignment.

The Senior Business Analyst will be responsible for:

Managing key stakeholder relationships, and lead and conduct business/technical workshops and meetings as required to define requirements and business processes.

Obtain formal agreement from stakeholders on the scope of requirements (including translating them to features, epics and user stories and associated acceptance criteria).

Where required, initiate communications between stakeholders

Take responsibility for investigative work to determine business, and specify effective business processes, through improvements in information systems.

Take ownership of solution design and work with stakeholders to finalise a compatible design

Identify and assist the development of remediation plans to resolve any inconsistent or unclear business practices which could affect the success of the project

Take responsibility for ensuring traceability is mapped

Contribute to organisational change

Provide a high level of expertise in documenting ICT business and system requirements

Apply and utilise business modelling methods

Take ownership of development cycles, liaise with vendor’s development team, and ensure quality and timely delivery of agreed outcomes.

We are looking for someone with the following skills and experience:

Well-developed communication, interpersonal and negotiation skills, including prior experience in conducting workshops, maintaining positive relationships with stakeholders

Experience in identifying and validating multiple requirement types such as Business, systems, configuration and concept and experience modelling business processes (BPMN)

Ability to analyse business cases, which define potential benefits, options for achieving these benefits through development of new or change processes and associated business risk

Experience and practical understanding of Software Development Lifecycle (SDLC) and PRINCE2 Project Management methodologies. (SDLC & PRINCE2 Methodologies)

To be suitable for this role, we are looking for someone who has a minimum of 5 years’ experience in a Senior Business Analyst role. You must have the ability to rapidly gain an understanding of business needs and translate business needs into updated process maps and user stories. Prior experience and knowledge of core ICT infrastructure services such as network and data protection; OR Software as a Services (SaaS) environments; OR Dynamics 365 implementations; OR IT Service Management would be an advantage. This dept offers a hybrid work environment, however you must be located in Brisbane to work at least 3 days per week from the CBD office. If interested, please apply online now for the attention of Rachel Viney. Applications close 17/9.