About the business

Dunbar House is one of Australia's oldest standing structures, built in the 1830's. This charming heritage home enjoys the views, lapping waves and iconic fig tree that is the backdrop for Sydney's most dazzling backdrops.

About the role

Dunbar House is excited to welcome a VenueManager to join our team of hospitality professionals.

This role will focus initially on getting settled in and learning the operations - then ideally focusing on ways to:

build on existing methods and practises to always improve service excellence and operations

focus on staff culture, recruitment and training

focus on the development of junior staff members

be an ideas person - how to drive the business, brand and revenue

Responsibilities include:

'Hands On' management style.

Ability to effectively train staff to a high standard

Assist with the establishment, implementation and maintenance appropriate systems and procedures for the restaurant including events where required.

Liaise with all managers to better understand operational needs and improve standards.

Maintain strong relations with patrons and staff to ensure successful day-to-day operations.

Responsible for ensuring all staff deliver a high level of customer service.

Responsible for responding accordingly to customer feedback where required.

Perform miscellaneous job-related duties as assigned.

Ensure the restaurant meets with the highest compliance standards set by the industry.

About you

Dunbar House is one of Sydney's leading venues.

We don't mind showing people the ropes of how we do things, so to fit in and and enjoy your time with us, you will ideally bring:

Must have a minimum of 2 years’ experience in a similar role and will also suit a dedicated hospitality professional willing to take the next step in their career.

Proven leadership experience in a similar paced fast paced environment - with focuses on building teams and driving a high level of service - the wow factor

Plenty of personality - bubbly, engaging and putting others first.

A willingness to learn as much as to teach

Customer service focus

High level of attention to detail

Innovative - proven experience of genuinely implementing new ideas

What next

If you've made it this far and feel this could be for you then please don't hesitate - APPLY NOW - we'd love to hear from you!