Who Are We?

Clark Rubber is an iconic Australian brand with a proud 79-year history. Clark Rubber is an iconic Australian brand with 79 years of history. We’re undergoing an exciting transformation and building a dynamic team to shape the next chapter. We believe great businesses are built by great people — the right people in the right roles. That's why we're looking for individuals who are authentic, solution-focused, and thrive in a fast-paced retail environment. People who bring their strengths to work every day and support those around them.

This is a unique opportunity to be part of a trusted brand during a time of meaningful change. You'll gain valuable, hands-on experience across multiple areas of retail operations and no two days will be the same.

About the Role:

We’re looking for a driven and proactive Sales Lead Coordinator to join our National Support Office for a 9-month period, based in Hawthorn, Victoria.

In this role, you’ll be responsible for managing and nurturing inbound leads from our advertising campaigns across pool and spa services. Your focus will be on qualifying and directing these leads to our store operators — helping convert them into sales and driving business growth.

This is a great opportunity to join a well-known and growing retail brand, where you’ll play a vital role in supporting our franchise network and ensuring no lead is left behind.

We’re looking for someone who is confident, organised, and a natural communicator — someone who can take a lead from enquiry to close with professionalism and enthusiasm.

Key Responsibilities:

Respond promptly to all inbound sales and service inquiries.

Qualify leads by assessing customer needs.

Assigning and scheduling service jobs.

Maintain accurate and up-to-date records of all leads in the CRM system.

Track lead progress through to completion.

Provide regular leads and sales reporting.

What We’re Looking For:

Experience in retail, trade services, or other customer-facing industries highly regarded.

Experience in customer service and a customer-centric attitude.

Confident phone manner and excellent communication and interpersonal skills.

Enthusiastic, self-motivated and resilient.

Proven experience with managing inbound sales leads.

Familiarity with CRM and sales tracking systems.

Well-organised with good time management and follow-up skills.

A proactive attitude and willingness to learn.

Ability to work independently and as part of a team.

Why Work for Us:

Be part of an iconic Australian brand with nearly 80 years of history.

Join a collaborative, supportive team during an exciting period of transformation.

Make a real impact in a role where your ideas and contributions are valued

Take advantage of great staff perks with our rewards program — from discounted petrol and meals out to savings at your favourite retail stores.

Grow your career in a fast-paced, dynamic retail environment