At DC Smoke Alarms, our mission is simple but powerful — to "Protect What Matters Most." We partner with property professionals across Queensland to ensure homes meet smoke alarm legislation and safety standards.

We're seeking a driven, detail-oriented Administrative All-Rounder to join our Kelvin Grove office. This role offers variety, autonomy, and the opportunity to take ownership of key operational tasks that keep our business running smoothly.

👉 Perfect for an experienced admin professional — or someone with a Property Management background who's looking to make the switch into a supportive, purpose-driven office role.

Why Join DC Smoke Alarms?

🙌 Supportive team environment – work alongside people who value professionalism, reliability, and teamwork.

💡 Variety in your day – no two days the same, with exposure to multiple areas of the business.

📈 Growth opportunities – take ownership, learn new systems, and grow within a business expanding into 2025 and beyond.

🚀 Purpose-driven work – help protect families and homes across Queensland.

What You'll Be Doing

Answer inbound calls and assist with enquiries.

Investigate issues, resolve client concerns, and escalate when required.

Monitor shared inboxes and direct enquiries to the right team members.

Follow up on outstanding quotes (14+ days) and convert to bookings.

Contact potential clients from website enquiries to convert leads into jobs.

Provide scheduling support during peak times or staff absences.

Manage stock levels for uniforms, office supplies, and stationery.

What You'll Bring

Confident communicator with a polite and professional phone manner.

Strong multi-tasking skills and attention to detail.

Proactive, reliable, and organised — thrives in a busy environment.

Tech-savvy — comfortable with email, CRM tools, and phone systems.

Basic familiarity with CRM systems is required.

Experience in Property Management or the Smoke Alarm industry (desirable).

Previous admin or customer service experience.

Minimum of 1+ years of administrative or customer service experience is required.

Australian citizenship is required for this position.

👉 Apply now to join DC Smoke Alarms and help us "Protect What Matters Most." This is your opportunity to take on a varied admin role with autonomy, ownership, and a supportive team behind you.