IT Service Desk Officer
Maroondah City Council
Posted 1 day ago
IT Service Desk Officer
- Ongoing Full Time
- Salary: $80,680 pa + super + 19 day month
- Location: Ringwood
Maroondah City Council is seeking a motivated and customer focused IT professional to join our team, providing comprehensive IT Service Desk support to our internal stakeholders and systems.
You will be the first point of contact for user IT requests, offering first level support and resolution for a variety of systems.
You will need a tertiary qualification in Computer Science, Information Technology and demonstrate advanced computer literacy with proven expertise inclusive of but not limited to hardware and software troubleshooting, network connectivity, local login accounts (Active Directory/AzureAD) Windows operating systems (10/11/Server), mobile operating systems (Android/iOS) and Microsoft Office 365 Suite of products is essential. Strong interpersonal skills and a commitment to delivering exceptional customer service to our internal stakeholders are also required. Qualifications and previous experience in a similar role is highly desirable.
As part of our selection process you may be required to have pre-employment checks. (Psychometric Assessment, CrimCheck and Working with Children Card - Employee).
To apply online please visit our Careers @ Maroondah www.maroondah.vic.gov.au
For further information please call Adrian Scarsella, IT Service Desk Team Leader on 03 9294 5528.
Closing Date: Sunday 21 September 2025
About Maroondah City Council
Maroondah City Council was constituted as a new municipality on 15 December 1994. The City of Maroondah is made up of three wards, with each ward represented by three Councillors.
Council elections were held in November 2012 and the new Council will remain in office until the next election in 2016. Councillors elect the Mayor each year to serve as the principal ambassador for the City.
Council recognises and protects the rights, interests and responsibilities of the community, individuals, community sectors and public bodies in the City of Maroondah in accordance with the Charter of Human Rights and Responsibilities.
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