About the role

Value Lending is looking for a part-time Loan Processor/ Para Broker to join our team in Newcastle, NSW. In this role, you will play a pivotal part in supporting our mortgage brokers by processing loan applications and providing administrative assistance to ensure smooth client outcomes. With a focus on efficiency and attention to detail, you will be an integral part of our growing mortgage services business.

This part-time position offers flexible working days to accommodate work-life balance.

What you'll be doing

Process loan applications from start to finish, including gathering all necessary documentation, liaising with lenders, and ensuring a seamless application experience for our clients

Provide administrative support to mortgage brokers, including preparing pre-approvals, loan estimates, and other client-facing documents

Maintain accurate records and documentation throughout the loan process

Collaborate with the wider team to identify and implement process improvements

Provide exceptional customer service to both internal and external stakeholders

What we're looking for

Proven experience in a loan processing or administrative role within the mortgage or financial services industry

A minimum of 2+ years of loan processing experience is required

Strong attention to detail and the ability to work with a high degree of accuracy

Excellent communication and interpersonal skills, with the ability to liaise effectively with clients, lenders, and colleagues

Proficient in using mortgage-related software and systems

Experience with Mercury and Apply Online mortgage software systems is essential

A team-oriented approach and the flexibility to adapt to a dynamic work environment

Australian citizenship or permanent residency is required for this position

What we offer

At Value Lending, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer:

• Flexible work arrangements to help you balance your work and personal life
• Ongoing training and development opportunities to help you grow your career
• A collaborative and inclusive company culture where your contributions are valued

About us

Value Lending is a leading provider of mortgage services in the Newcastle region. Established in 2010, we are committed to delivering exceptional customer service and tailored financial solutions to help our clients achieve their homeownership dreams. With a focus on innovation and a deep understanding of the local market, we pride ourselves on being a trusted partner for both borrowers and industry professionals.

If you are excited about the prospect of joining our team, we encourage you to apply now.