The City of Subiaco is in a period of significant growth, with new residential developments, refreshed main streets and public spaces, and an expanding mix of retail, dining, culture and recreation. We are working closely with the community, businesses and partners to guide this change while maintaining Subiaco’s heritage, character and identity. This is an exciting opportunity to contribute to a city with a strong sense of place and vision for the future.

This role sits in the Finance Services branch and will support the delivery of timely, accurate and compliant revenue and rates services. The successful applicant will also provide excellent customer service to internal and external customers and will support the continual improvement of revenue and rates systems and processes.

The key responsibilities of this role include:

• Attend to internal and external revenue, property and rates enquiries.
• Process and raise statement of rates in response to agent enquiry/electronic advice of sale (EAS).
• Assist with the preparation and processing of concessions, rebates and refunds.
• Issue invoices, adjustment notes and statements to sundry debtors.
• Collaborate with relevant branches to pursue and administer the recovery outstanding debts.
• Perform end of month procedures and reporting for the debtors’ ledger.
• Maintain the electoral roll and other related electoral duties as required.
• Maintain rates, property, names, debtor and creditor master files.
• Process address changes and managing agent appointments.
• Assist with end of year audit work papers and liaise with auditors.
• Help to identify and implement improvements to systems, processes, controls and data quality.
• Participate in User Acceptance Testing as relevant.
• Any other duties as required.

Further information on the requirements of the role can be found in the position description, which can be requested by emailing [email protected], referencing this position title.

Essential criteria:

• Well-developed interpersonal, communication and influencing skills.
• Sound time management, planning and coordinating skills.
• Well-developed customer service skills.
• Ability to work to deadlines and prioritise tasks.
• Ability to interrogate the financial system and analyse data.
• Sound knowledge and understanding of the Local Government Act 1995, Rates and Charges (Rebates and Deferments) Act 1992, and Valuation of Land Act 1978.
• Experience in a similar role, preferably in local government financial services context.
• Federal Police Clearance not more than 6 months old at engagement.

Salary package:

In line with the City of Subiaco Inside Staff Industrial Agreement 2025, this position is classified as a Level 4. The salary range is $74,220.64 to $84,667.44 per annum, exclusive of superannuation

Working for the City of Subiaco:

We are committed to equal opportunity employment and offer great benefits to help you achieve a positive work-life balance, including (but not limited to):

• Up to five weeks' annual leave plus the option to accrue time in lieu.
• Sustainable travel allowance or a parking permit.
• Free membership to Lords Recreation Centre
• Health insurance corporate membership discounts
• Superannuation co-contributions
• 12 weeks' paid parental leave
• 24/7 Employee Assistance Programme
• Novated lease and salary packaging options
• Learning and development opportunities

See what other benefits the City can offer you here: https://www.subiaco.wa.gov.au/your-council/who-we-are-en/working-here/benefits

Application process:

To apply for this position, please click Apply or alternatively Apply with Seek to submit your application. You will be asked to upload a CV and a cover letter to support your application. To be considered for the role, it is essential that you demonstrate in your application how you meet the essential criteria. You should ensure that the information you provide in your application is relevant to the job role and is a true and accurate reflection of your experience and skillset.

As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect. Applicants must have the right to work in Australia.

The closing date for applications is 2 October 2025, Applications may be considered, and interviews conducted, prior to the closing date. If you are interested in this position, we highly recommend you submit an application as soon as you are able to. We reserve the right to close the advertisement before the listed date.