WHO WE ARE
We are a manufacturer of quality packaging that embraces a culture of openness and welcome new ideas that enhance our business and our customers' experience. We thrive on rapid responses with quality and accurate information which ultimately leads to product being delivered to the customers expectations.

WHO YOU ARE
You are confident in your ability and the way you work, prepared to go the extra mile and staying ahead of the curve.
You are a true people person with outstanding verbal and written communication skills.
You have extensive computer skills including a knowledge of CRM and ERP as well as an understanding of adobe illustrator.
You always strive to achieve.

IS THIS THE ROLE FOR YOU
Your role is to support our customers and sales team throughout the entire sales process. You will interact directly with our customers and internal teams assisting with delivering high levels of customer service and timely issue resolutions.

KEY RESPONSIBILITIES

Assisting the sales team in the entering and maintenance of customer data

Make outbound phone calls to cold/warm leads

Manage inbound and outbound calls and web enquiries

Harnessing and building relationships with customers

Process sales inquiries and orders

Coordinating new work

Organizing samples and signing off

Arranging art layouts (adobe illustrator experience highly favoured)

Ordering tooling and inks

Review pending orders and customer request

ESSENTIAL REQUIREMENTS: Must have full working rights in Australia