About the role
Looking for a person to work from Monday to Friday, 8.00am to 4.00pm
This full-time office administration role at Concept Fasteners' Tullamarine office is an excellent opportunity for an experienced administrator to join a dynamic and growing organisation. In this pivotal position, you will utilise your strong administrative and customer service skills to support the day-to-day operations of the business.

What you'll be doing

Processing orders and quotations received by email or over the phone.

Processing payments for non account customers.

Assisting customers by answering queries on deliveries and orders,

Advising customers with on order and stock status.

Liaising with stores personnel and other general administrative duties.

Handling customer enquiries and orders in a professional and efficient manner

Contributing to the continuous improvement of office processes and procedures

What we're looking for

Demonstrated experience in a similar office administration or client support role

Excellent communication and customer service skills, with a professional and friendly manner

Strong organisational and time management abilities, with the ability to prioritise tasks

Proficiency in using Microsoft Office suite and other relevant software

A keen eye for detail and a commitment to maintaining accurate records

A team player who can work collaboratively with colleagues across the business

Confident phone handling skills for managing customer orders and enquiries professionally

About us

Concept Fasteners is a leading supplier of industrial fasteners and associated products, serving customers across a range of industries. With over 20 years of experience, we pride ourselves on our exceptional customer service, innovative product range, and commitment to continuous improvement. As we continue to grow, we're seeking talented individuals to join our team and contribute to our ongoing success.

If you're excited by this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.