Functional Analyst - Order to Cash Systems
On Site | 1 Year FTC | $90k to $105k + Super

Do you enjoy solving problems, improving workflows, and helping teams work smarter? Our client, a large, forward-thinking organization with a huge presence in Australia and New Zealand, is looking for a Functional Analyst to play a key role in supporting and developing their Order to Cash systems. You'll collaborate with business and IT stakeholders to deliver solutions that keep operations running smoothly and efficiently. This opportunity would be on an initial One Year Fixed term contract with the possibility for a permanent role in the future.

The Role

As a Functional Analyst, you will:

• Partner with business teams to understand how applications support O2C processes and identify opportunities for improvement.
• Translate business needs into clear functional requirements and system designs for the development team.
• Document systems, processes, and functional specifications accurately.
• Support and train end users, ensuring smooth adoption of new or enhanced solutions.
• Write and execute functional and acceptance test plans.
• Provide ongoing support for existing O2C systems while helping to deliver new functionality.

The ideal candidate:

• Strong business process knowledge in Order to Cash (sales, pricing, invoicing, shipping/transportation, billing, rebates, inventory).
• Experience with Microsoft Office tools (Excel, Word, PowerPoint), Microsoft Project, and Visio.
• Excellent communication skills - able to translate technical solutions into business language.
• Analytical, problem-solving mindset with strong attention to detail.
• Ability to work independently, prioritize tasks, and adapt quickly to new concepts.
• Strong documentation and testing skills.

Highly desirable (not essential):

• MS SQL skills
• Experience with reporting tools (e.g., Telerik or similar)
• Previous ERP or business systems experience (SAP, Oracle, Dynamics, NetSuite, etc.)

Who Might Be a Great Fit?

This role could suit someone currently working as a:

• Business Analyst / Business Systems Analyst
• ERP Functional Consultant (SAP, Oracle, Dynamics, NetSuite, etc.)
• Sales Operations Analyst, Billing Analyst, or Order Management Specialist with strong systems exposure
• Systems Analyst or Application Support Analyst

Why Join?

• Opportunity to play a key role in shaping critical O2C processes.
• Collaborative, supportive environment where your ideas are valued.
• Exposure to both business and IT, with room to grow your career.

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