We are a specialist surgical practice in Randwick seeking an experienced Medical Secretary/Administration professional to provide daily administrative and front of house support. This full-time roles requires a well-presented, friendly individual with the ability to manage a wide range of tasks with professionalism and discretion.

Qualifications & experience

Minimum 4 years specialist medical experience in a private practice

Must have knowledge of Genie Medical Software

Advanced proficiency in Genie Medical Software features is required

Pleasant and professional telephone manner

Strong communication skills with the ability to communicate effectively with confidence when liaising with patients, specialist doctors and other healthcare professionals

Strong organizational skills with the ability to manage daily tasks in a fast-paced environment

You must be proactive, show initiative, work collaboratively with other staff members and also be able to work efficiently without supervision

Australian work rights are required for this position

Tasks & responsibilities

Manage day to day running of a busy surgical medical practice /front desk reception

Managing doctors consulting clinics

Greet patients with a warm, friendly and enthusiastic manner

Answering inbound calls

Managing email enquiries and incoming referrals

Manage daily incoming and outgoing correspondence

Perform invoicing, daily banking reconciliation and basic billing management

Demonstrate excellent customer service and interpersonal skills

High level of accuracy and attention to detail and privacy

Be pro-active, responsive and action orientated

Calm disposition and can work well with other staff and external providers

Provide a warm and courteous service to patients, maintaining confidentiality and sensitivity at all times