Opportunity

Due to continued business growth, we are seeking a motivated Customer Service Team Member to join the busy bookings team. This established and well-regarded company provides specialised hire and support services across a wide range of industries. This role offers an excellent opportunity to work in a dynamic environment where customer service, communication, and relationship building are key.

Management

You will work under supportive and approachable management who foster a collaborative and professional culture. The leadership team values initiative and encourages new ideas, particularly in how the business communicates with its valued client base.

Company Culture

The culture is friendly, inclusive, and customer-focused. Staff are encouraged to take ownership of their roles, work closely as part of a team, and contribute ideas that drive client satisfaction and business growth.

Career Advancement and Promotions

With the company expanding its reach and services, there are opportunities for career growth and development. Employees are supported through training and mentorship to build their skills and grow with the business.

Work Load

This is a full-time role within the bookings team, where no two days are the same. You will spend time communicating directly with customers, managing bookings, and assisting in marketing initiatives. Attention to detail, efficiency, and proactive follow-up with clients are key to success in this role.

Salary and Financial Stability

The business offers a competitive salary package of $60,000 - $75,000 per annum, depending on age and experience. With a strong presence in the industry, the company provides excellent job security and long-term stability.

Rewards and Benefits

Salary range $60k-$75k depending on experience.

Supportive, team-based environment.

Opportunities to contribute creative ideas and develop new skills.

Work with an established, reputable business.

Your Experience

To succeed in this role, you will need:

A professional and friendly phone manner.

Excellent computer and administrative skills.

Previous customer service experience.

Strong communication skills and a proactive attitude.

Tasks include:

Delivering excellent customer service and managing bookings.

Conducting follow-up calls to maintain strong customer relationships.

Assisting with marketing initiatives and client communications.

Keeping the customer base engaged with updates on products and services.

About us

Need Recruitment support? Contact us today!
Frontline Construction, Trades and Services provides permanent recruitment services to all industries along with all positions across your business including executive appointments.
Frontline Recruitment Group was established in 1995 and is made up of Industry specific verticals with specialist consultants working to help match great candidates with great career opportunities.

Apply now by clicking the apply button below, or for a confidential discussion, reach out to Filippo Mori at [email protected]. Explore more opportunities and find your next role on our website: www.frontlinerecruitmentgroup.com/construction.

Let's build something great together!