Customer Service & Sales Support – Wholesale Cycling Industry
Location: Tingalpa

Are you passionate about cycling and keen to be part of a close-knit team in a family-owned business? We’re looking for a Customer Service & Sales Support team member to join our small, dedicated crew in the wholesale cycling industry.

About Us

We’re a family-run cycling wholesale business with a passion for cycling, great service, and supporting retailers across Australia. Our small team values collaboration, reliability, and a genuine love of what we do.

About the Role

This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and has an eye for detail. You’ll be the first point of contact for our customers, helping them with orders, enquiries, and product information, as well as supporting the wider team with admin tasks.

Key Responsibilities:

Provide outstanding customer service to our retail partners via phone and email

Process sales orders and ensure accuracy in our system

Support the sales team with stock checks, product queries, and pricing updates

Assist with general office administration and data entry

Build strong relationships with customers and suppliers

What We’re Looking For:

Cycling industry knowledge or passion – you love bikes and know your way around the industry

Customer service experience – confident communicator with great people skills

Strong computer skills – comfortable with order management systems, Microsoft Office, and learning new software

A positive, team-oriented attitude and willingness to jump in where needed

Strong attention to detail and ability to multitask

Why Join Us:

Family-owned business with a supportive, friendly team

Opportunity to work in an industry you’re passionate about

Varied role where no two days are the same

Be part of a company that values relationships, reliability, and passion for cycling

📧How to Apply:
If this sounds like you, we’d love to hear from you! Please send your resume and a brief cover letter to [email protected].