About the role

As an Experienced/Senior Medical Receptionist at Melbourne Neurocare, you will play a vital role in ensuring the smooth and efficient running of our busy medical practice. This is a full time role and you will be required to work at all our locations - Noble Park, Huntingdale and Richmond. It will involve providing exceptional customer service to our patients, managing the front desk, and supporting our clinical team.

What you'll be doing

Greeting and welcoming patients in a friendly and professional manner

Scheduling and managing patient appointments

Handling patient inquiries and booking requests via phone, email, and in-person

Maintaining accurate and up-to-date patient records and files

Assisting with the processing of payments and medical claims

Providing administrative support to the clinical team as needed

Ensuring the reception area and waiting room are well-organised and presentable

What we're looking for

Significant experience (2+ years) working as a Medical Receptionist with medical specialists or surgeons

Exceptional communication and interpersonal skills, with the ability to interact with patients, clinicians, and other stakeholders in a professional and empathetic manner

Strong organisational and multitasking abilities, with the capacity to prioritise and manage competing demands

Proficiency in using medical practice management software and other relevant IT systems

A calm and composed demeanour, able to work effectively under pressure

A genuine interest in the healthcare industry and a commitment to providing high-quality patient care

What we offer

At Melbourne Neurocare, we are committed to the wellbeing and professional development of our employees. In addition to a competitive salary, you will enjoy access to a range of benefits, including:

Ongoing training and development opportunities

Flexible work arrangements and a positive work-life balance

A collaborative and supportive team environment

About us

Melbourne Neurocare is a leading provider of comprehensive neurological care and rehabilitation services in the Greater Melbourne area. With a team of highly skilled clinicians and a state-of-the-art facility, we are dedicated to helping our patients achieve their optimal health and wellbeing. Join us in making a difference in the lives of our patients and the community.

Apply now to become our next Experienced/Senior Medical Receptionist at Melbourne Neurocare.