At Clique, this role isn’t “just another customer service job.” It’s the launchpad. Don’t take our word for it—our National Sales & Marketing Manager, General Manager of Commercial and Operations, and National Account Manager all started here within the last five years. That’s the career runway you’re stepping onto.

We’re looking for a new Customer Support Officer to join our AM or PM team and help deliver the 10/10 experience our customers love.

Shift options (Mon–Fri only, no weekends):

AM Shifts

7:00am – 3:30pm

7:30am – 4:00pm

8:00am – 4:30pm

PM Shifts

9:30am – 6:00pm

10:00am – 6:30pm

10:30am – 7:00pm (Daylight Savings only)

Who We Are

Clique Logistics is a fast-growing freight management company that’s been shaking up the industry since 2013. Our customer experience results speak for themselves—we’re Australia’s #1 for loyalty and appreciation.

Our values drive everything we do:

Do it better – We deliver a 10/10 experience and constantly ask, “How can we do it better?”

We’ve got your back – We’re your mates in transport, and when things go wrong, you can leave it with us.

We give a s#!t – What’s important to you is at the heart of what we do.

Unleash your potential – The best people get the best results, and we create the space for you to grow.

What You’ll Do

Be the friendly voice (and inbox hero) for customers via phone, email, and live chat.

Solve problems fast, with creativity and empathy.

Collaborate with your team to make processes smoother and experiences better.

Stay on top of industry updates so you can give customers the best advice.

What You’ll Bring

Clear, confident communication skills.

Problem-solving chops and a love of creative solutions.

A positive, “we’ve got this” attitude.

Ability to thrive when things move fast.

Drive to level up your career and keep moving forward.

What’s In It For You

Security: Freight doesn’t slow down when the economy does.

Perks that count:

Employee of the Quarter bonus – $1,500 (yep, you can win more than once).

Gift cards for milestones and anniversaries.

1x mental health day per quarter (no questions asked).

1x volunteer/charity day per quarter.

Team vibes: Friday lunches on Clique, team events, and a culture that genuinely celebrates the wins.

Growth: Ongoing training, mentorship, and real career pathways.

Flexibility: Office open 7am–7pm, so no late nights or weekends.

Competitive salary + performance incentives.

Why Clique?

Because we’re not just moving freight—we’re moving careers forward. We’re mates who back each other, give a s#!t about the work we do, and challenge the industry by asking every day: How can we do it better?

If you’re ready to unleash your potential with a company that delivers more than just freight, apply now and join the Clique crew.