Join Our Team

Sales & Admin Coordinator (Mon–Wed, 8:30am–3:00pm)
Location: Flyin’ Fox Office – in person

Reports to: Company Director

Flyin’ Fox Ice Blocks are well-known in the health food scene for our delicious, healthy ice blocks, and we’re on the lookout for a warm, organised, and hands-on team member to join us in our warehouse office.

This casual role (Monday to Wednesday, 8:30am–3:00pm) is the perfect balance of customer service, admin, and light packing duties. You'll be working with a small, friendly team where your input makes a real difference.

Your Role:
As our Sales & Admin Coordinator, you’ll help keep things running smoothly behind the scenes. From invoicing to packing local orders, you’ll play a key part in making sure our customers get their ice blocks on time.

Key Skills

Customer service experience essential

Administration and data entry experience essential

Office 365 experience essential

Australian citizenship, permanent residency or valid work visa essential

Wholesale, distribution or food industry experience preferred

MYOB experience preferred

Workplace Standards & Expectations

Adhere to all company training in Workplace Health & Safety (WHS), Company Code of Conduct, Food Safety, Quality Assurance, and HACCP procedures

Maintain a neat, casual dress code appropriate for both office and warehouse tasks

For hygiene and safety reasons, long hair must be tied back, and enclosed practical footwear worn at all times

Primary Role Responsibilities

Manage orders via phone calls, texts, emails and customer enquiries with warmth, clarity and professionalism

Follow daily routines and company procedures

Create and send MYOB invoices and statements

Manage inventory updates and data entry (MYOB, Excel, and our database)

Process and pack local wholesale orders accurately and efficiently

Liaise with local and interstate freight companies, book consignments, send manifests and chase up missing consigments

Onboard new wholesale customers

Keep accurate records and maintain digital and paper files

Draft clear, friendly emails and help create tidy spreadsheets

Organise advertising materials, signage and display freezers

Assist in annual mock recalls and compliance procedures

Assist with and report customer complaints to Director

Role Growth Opportunities (For the Right Person!)

More hours

Help streamline processes and improve document control

Develop or refine Excel and computer systems to boost efficiency

Assist with local deliveries or represent Flyin’ Fox at community events, get out and about with us!

Support HR with basic onboarding admin tasks