About The Grace Group

At Grace, we've been helping Aussies move, store, and manage their info for over 100 years. But what really sets us apart? Our people. We back our team with solid training, real career paths, and a workplace where everyone feels welcome. It's not just a job here—it's a place to grow, learn, and do work you're proud of.

An exciting new opportunity has come up to join a leading company in the removals industry.

Previous experience in removals, storage, or logistics industry is preferred but not essential.

What will you be doing?

Overseeing service delivery to our valued customers

Providing overall assistance to the Administration Manager

Ensuring that customers receive a full measure of service

Resolving any customer issues or escalate as appropriate whilst maintaining customer communication

To be successful in this role, you will possess the following qualities:

Written and verbal communication skills

Ability to multitask

Attention to detail

Organisational ability

Strong customer service skills

Team player

Computer literate – Microsoft Office is essential

Minimum of 6-12 months experience required

What's in it for you?

Competitive remuneration package

The opportunity to work with a dynamic and experienced team

The opportunity for career advancement

A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including:

free Perkbox Rewards and Discounts membership,

company paid personal development,

access to our confidential EAP and wellness program,

discount financial products,

novated lease salary sacrifice

and much more

No agencies please. If we feel the need to use an agency, we will be in touch with one