The Job

At Simpro, we empower trade and field service businesses across the globe with smart, intuitive software solutions. As an Implementation Coordinator, you will play a vital role in ensuring the success of our Implementation team by driving operational efficiency, coordinating and managing critical administrative processes. This role is essential to supporting seamless implementations and delivering an exceptional customer experience in line with Simpro’s standards and values.

What You’ll Do

Manage scheduling, documentation, and administration to support smooth and timely delivery of implementation projects

Act as the central point of contact for the Implementation team, ensuring effective communication and workflow between internal teams, partners, and customers

Contribute to process improvements and best practices to enhance team effectiveness and customer outcomes

Uphold company guidelines, policies, and procedures to ensure consistency and compliance across all activities

What You’ll Bring

A genuine self-starter who has drive and determination

Excellent time management skills

Someone motivated by KPI’s and targets

Analytical and problem solving skills

Ideally someone with sales coordination or scheduling experience

You will excel if you have an understanding of software adoption processes and an insight into the trades industries

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team

We Are Customer Centric

We Are Growth Minded

We Are Accountable

We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

*Please note, no agencies will be accepted in the recruitment of this role.