Guest Service Agents – Multiple Roles | Oaks & Queens Wharf Brisbane

We’re hiring Casual and Full-Time Guest Service Agents across our Oaks Hotels and Queens Wharf properties in Brisbane.

Next steps: Shortlisted applicants will be invited to in-person interviews.

What’s on offer:

Multiple roles – casual & full-time

Vibrant team culture & premium city locations

Career growth with a leading hotel group

About you:

Customer service focus & strong communication skills

Hospitality/front office experience (preferred, not essential)

Flexibility to work across a rotating roster including weekends

Why join us?
Be part of a supportive team, grow your career, and help create memorable guest experiences in one of Brisbane’s most exciting hotel precincts.

Apply today – we’d love to meet you!

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.

Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.

Global Perks: International accommodation discounts across our hotel brands.

Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.

Experiences: Discounted entertainment and activities.

Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.

Generous Leave: Parental and birthday leave.

Wellness Boost: EAP and tailored wellness support

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.