Jenner & Co Logistics & Supply Chain recruitment is partnering with a national logistics business to source their new Major Account Manager here in Melbourne.

As Major Account Manager you will be responsible for all activities associated with servicing and the facilitation of requirements for a Portfolio of customers.

Key responsibilities will include:

Identify and articulate service opportunities for the benefit of customers within Portfolio

Identify and resolve service failures

Identify systemic service issues and work with Carrier Management team to resolve

Obtaining access to all levels of customers business facilitating opportunities for Senior Management meetings with customers

Development and cultivation of relationship

Effective maintenance of relevant customer reporting databases and reports

Continuous development and revision of solutions satisfying customer requirements

Development of additional business at existing customers

Development of additional business with related entities or by way of recommendation.

Provision of timely reporting and effective collation and presentation of Weekly, Monthly and Quarterly Review presentations

Consistent monitoring of customer movements in alignment with implemented services

Providing advice to customers and carriers for constant improvement in the coordination and delivery of freight services

Continual review of customer carrier’s services with a constant view on optimisation of delivered services

Obtaining access to all levels of customers business facilitating opportunities for Senior Management meetings with customers

Development and cultivation of relationships

Our client are looking for someone with the following capabilities.....

• Strong Analytical skills

• Strong Problem Solving

• Business Analysis and business intelligence skills

• Critical and creative thinking

• Detail Focused

• Compliance Management

• Business Acumen

• Negotiation skills

If this exciting opportunity is of interest to you, please click apply. I will review all applications and be in touch post this if successful.

Thanks Marc Jenner

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