HOTEL - Allrounder - Guest Service Agent/Housekeeper/Bar

Are you tired of just being a number?

At Haberfield Hotel, you’re more than just a staff member — you’re part of the family. We pride ourselves on creating a friendly, supportive team environment where everyone works together, looks out for each other, and genuinely enjoys coming to work.

If you’re looking for a workplace where you’re respected, valued, and included, this is it.

About the Role:

We're seeking an energetic all-rounder to join our team at the Haberfield Hotel. The role covers guest services, housekeeping and bar shifts, offering variety and hands-on experience. This could suit someone who wants to grow their knowledge and build a career in the hotel industry.

Key responsibilities include:

Reception

Managing check-ins, check-outs and guest enquiries

Handling reservations, phone calls and emails

Providing local knowledge and guest support

Processing payments and balancing the till

Coordinating with housekeeping

Bar

Serving drinks

Understanding RSA polices

Serving bar snacks

Open and close Bar

Housekeeping

Stripping of beds

Servicing Rooms

Checkout Departure Cleaning

Requirements:

Exposure to Housekeeping and F&B experience will be highly regarded.

Computer Skills: It is essential that you are familiar with MS Office applications. (Word, Basic Excel, Microsoft Outlook, attaching documents to email, basic formulas on existing Excel worksheets)

RMS9+ (Reservations Software) experience preferred but not necessary - full training provided.

Passion: A can-do attitude and a genuine passion for guest experience.

Adherence to Company policies: Able to follow our well-established policies and procedures across the departments.

Flexibility: Must be willing to work weekends, including public holidays and school holidays.

Certificates – Current RSA, plus First Aid or willing to obtain.

What We’re Looking For:

Previous reception, front desk or customer service experience (hospitality preferred)

A friendly, professional phone and in-person manner

Strong attention to detail and organisational skills

Ability to multi-task in a fast-paced environment

Comfortable using booking/reservation systems (RMS preferred)

Flexibility to work various shifts, including weekends

Reception
Mornings 06:45am – 12:45pm

Afternoons 12:45pm - 21:00pm

Housekeeping
Mornings 8:30am - 2:00pm (approx.)

Why Join Us?

You’re not just a number – you’re part of our team

Supportive, down-to-earth management

Great team culture where everyone gets on and works together across all departments

Inner-west location, easily accessible by public transport, free parking

Training provided for the right candidate

About Us:

The Haberfield Hotel opened September 2024 and is a 67-room hotel featuring and on-site cafe and bar. We offer a premium yet relaxed experience for both guests and team members. Our mission is simple: great service, great people, and a welcoming atmosphere for everyone.

Apply Now

Ready to join a team where you’ll be valued, supported and part of something special? Hit APPLY NOW with your resume and a short cover letter – we’d love to meet you!

Please note that we do not offer sponsorships for non-residents of Australia, and this position is not suitable for individuals with temporary work visas due to the significant training involved.