About Us

We are a well-established commercial plumbing business known for delivering high-quality

plumbing solutions across The North East Region. Due to continued growth, we are seeking a reliable and organised Administration Assistant to support our daily operations and ensure smooth running of our office. If you're organised, dependable, and comfortable in a fast-paced environment, we love to hear from you.

What We're Looking For:

Previous admin experience in the construction industry is desirable

Minimum 3-5 years of administration assistant experience is required

Great communication and time-management skills

Australian work rights are required for this position

Confident using Xero, including payroll functions, email and job tracking software

Experience with accounting and invoicing software is essential

Positive attitude, reliable, and able to work independently and manage multiple tasks

Intermediate level Excel proficiency including formulas is required

Responsibilities:

Answer phones, respond to emails, and provide customer service in a timely and

professional manner

Scheduling and coordinating plumbing jobs

Prepare quotes, invoices, purchase orders, and job documentation

Process payroll, assist with accounts payable and receivable

Bank reconciliation, assist with Profit & Loss Statements

Follow up weekly on accounts receivable

Communicate with clients regarding outstanding invoices

Support the Owner with day-to-day admin tasks

Host management meetings, take and distribute meeting minutes

Read and review construction contract and project specifications

Ensure contract compliance and proper documentation

Support project paperwork and coordination

Assist with council permit applications (plumbing approvals, inspections, etc.)

Maintain and update company policies and procedures

Update website content (e.g. services, project photos).