Exciting Opportunity: Medical Administrator/Receptionist

We are thrilled to offer an exciting opportunity to join a fast-paced, specialist orthopaedic practice in Deakin. We are seeking an experienced and friendly Medical Administrator/Receptionist to provide vital support to both our patients and clinical staff. As the first point of contact, you will play a key role in creating a welcoming environment. This role requires excellent communication skills, a strong customer service focus, and the ability to multitask in a busy medical setting.

Hours:
Monday – Thursday: 8:30 AM – 5:00 PM

Occasional Fridays 9:00 AM - 12:00PM

About the Role:

As part of our team, you will be responsible for:

Greeting patients and visitors in a warm and professional manner

Scheduling and managing appointments efficiently

Handling patient inquiries in person, via email, and over the phone

Coordinating surgical bookings and follow-up appointments

Preparing medical billing, estimates, and processing payments

Providing general administrative support to clinical staff

About You:

We’re looking for someone who possesses the following qualities:

Previous experience in medical reception and familiarity with medical software

Reliable with strong communication and interpersonal skills

Able to prioritise tasks, show initiative, and work both independently and as part of a small team

Discreet, respectful, and empathetic

High attention to detail and accuracy in administrative tasks and database management

Knowledge of medical terminology and industry standards (experience with C2C software is a bonus)

What We Offer You:

Free parking

Above award wages (rate dependent on experience)

Most Fridays off!