We are seeking a professional, well-organised, and compassionate part-time Medical Receptionist to join our small but busy specialist practice. This is an excellent opportunity to be part of a supportive and friendly team, where your contribution will be genuinely valued.

We offer:

Above award pay

Discounted onsite parking

Full, supportive onsite training

A positive and inclusive team culture

The successful candidate will be available to work the hours of 8.30am to 5.00pm Monday - Friday.

We're seeking someone who delivers warm and caring service to patients while also bringing the following skills and attributes:

Excellent verbal, written and interpersonal communication skills.

Strong ability to prioritise tasks in a busy environment.

Reliable, honest and motivated.

A flexible, 'can do' attitude and a willingness to take on ad hoc tasks.

Exceptional attention to detail.

Ability to work autonomously and manage your workload effectively

High level of discretion and professionalism when handling sensitive patient information.

A supportive team player who contributes positively to team dynamics

Duties

Provide a high level of service to patients, doctors and third parties,

Answer and make phone calls in a polite and professional manner to manage patient enquiries, book appointments, and other communications.

Responsible for following up on patient enquiries, ensuring prompt and accurate communication around appointments, referrals, test results, and other clinical or administrative needs.

Manage specialist appointment bookings, including booking initial consultations, follow-up appointments, in line with clinician availability and referral requirements using using the clinic’s booking systems.

Handle patient check-in and check-out procedure, including processing payments and issuing receipts.

Proofreading and amending clinical letters as required

Performing general office administration duties, including data entry and management of communications (email, fax, scanning)

Maintain a clean and tidy work area, kitchen, consulting rooms and waiting area.

Applications including resume and cover letter stating what your favourite flavour of cake is should be forwarded to [email protected]