About the role

Ameya Care Support Services is seeking a dedicated and experienced Support Services Manager to oversee our team in Mareeba, Atherton Tablelands, Innisfail and Cassowary Coast, QLD.

As a full-time role, you will be responsible for overseeing and coordinating the delivery of high-quality community support services to our clients.

What you'll be doing

Manage and oversee the day-to-day operations of the support services team

Reinforce policies, procedures, and best practices to enhance service quality

Liaise with participants, their representatives, and external stakeholders to understand and address their needs

Manage staff, including recruitment, training, performance management, and roster availability

Monitor and report on key performance indicators to drive continuous improvement

Collaborate with the broader management team to contribute to the strategic direction of the organisation

What we're looking for

Significant experience in a management role within the community services or social care sector in particular NDIS

Strong understanding of the regulatory and compliance requirements in the community services industry

Excellent interpersonal and communication skills, with the ability to build relationships with diverse stakeholders

Demonstrated leadership skills and the ability to motivate and develop a team

Proficient in data analysis and reporting to drive informed decision-making

Tertiary qualification in a relevant field, such as social work, community services, or business management

Minimum 3-5 years of management experience within the community services or social care sector

Valid NDIS Worker Screening Check or ability to obtain one

Current Australian driver's licence and reliable vehicle for travel between service locations

Australian citizenship or permanent residency with unrestricted right to work in Australia

What we offer

At Ameya Care Support Services, we are committed to providing a supportive and rewarding work environment. We offer competitive remuneration, that includes use of a company vehicle.

About us

Ameya Care Support Services is a registered and dedicated NDIS provider passionate about delivering personalised support to individuals with mental and physical disabilities. Our mission is to empower individuals and families to live independently and with dignity. With a strong focus on person-centred care, we strive to deliver tailored solutions that meet the unique needs of our clients.

Apply now to join our dedicated team and make a meaningful difference in the lives of those we serve.