Company

We are a Global Business leading the market with Australian made and owned dental restorative products, teeth whitening and small equipment. Founded in 1972, SDI products are now distributed in over 100 countries throughout the world. Our global head office and manufacturing plant is located in Melbourne with overseas branch offices and warehousing in the USA, Brazil and Germany.

The social media and marketing coordinator is responsible for:

• Proactively creates thorough text, image and video content briefs that are used by graphic designer(s) to create finished content for use on SDI on social media channels
• Scheduling the content across agreed SDI platforms, in agreed regions
• Overseeing content translation for use across other regions
• Assessing and reporting on best case social media examples
• Managing customer inbox and inbound social media enquiries
• Overseeing and executing marketing team tasks such as product database updates, internal instruction briefs and product surveys.
• Conducting work in a safe manner, adhering to quality compliance requirements and demonstrating a strong commitment to SDI's values of passion, accountability, respect, teamwork, and innovation.
• Develops detailed social media briefs, specifying required text, image/video selection, and editing notes, for execution by graphic designers.
• Briefs graphic designers on social media requirements and oversee the timely and accurate creation of content according to agreed timelines.
• Collaborates proactively with SDI Brand Managers and the Sales Team to define targeted social media content needs.
• Manages and oversees the scheduling of SDI social media posts across agreed regions.
• Curates and organises SDI social media assets and final post content to ensure easy accessibility for content creation and reuse.
• Conducts regular reviews of competitor activity and social media best practices, providing recommendations to enhance SDI's digital presence.
• Manages the customer inbox and respond to inbound social media enquiries, liaising with Brand Managers and Sales Managers as needed.
• Co-ordinates the briefing, finalisation, and communication of translation texts, notifying relevant Brand Managers and the Design Team once completed.
• Oversees updates to product information in the SAP system, including bill of material (BOM) changes, ensuring accuracy and timeliness.
• Manages the creation, modification, and execution of internal marketing processes, including packing instructions, transport trials, product sample preparation, and user experience testing initiatives.