About the role

This full-time Customer Service and Logistics role at Sabakem Pty Ltd in Melbourne, VIC 3000 is responsible for providing exceptional customer service and coordinating the efficient movement and storage of products. As a key member of the team, you will play an integral part in supporting the company's operations and enhancing the customer experience.

What you'll be doing

Respond to customer inquiries and orders in a timely and professional manner

Process and track customer orders, shipments and returns

Liaise with internal teams and external logistics providers to ensure the smooth and reliable delivery of products

Maintain accurate inventory records and assist with warehouse management

Provide regular updates to customers on order status and delivery information

Identify opportunities to improve customer service and logistics processes

Contribute to the overall success of the business by supporting sales, marketing and other key functions as needed

What we're looking for

1-3 years of experience in a customer service or logistics role, preferably within the manufacturing, transport or warehousing industry

Strong communication and interpersonal skills with the ability to build positive relationships with customers and colleagues

Excellent organisational and problem-solving skills with a keen attention to detail

Proficient in using various software tools and systems for order processing, inventory management and reporting

A collaborative team player with a proactive and solutions-oriented approach

Knowledge of relevant industry regulations and compliance requirements

What we offer

At Sabakem, we are committed to the growth and development of our employees. In this role, you will have the opportunity to develop your skills and take on additional responsibilities as the business continues to expand. We offer a competitive salary, comprehensive benefits package and a supportive, inclusive work environment. Additionally, we provide ongoing training and professional development opportunities to help you reach your full potential.

About us

Sabakem are an exciting part of the changing Crop Protection market within the Australian Agricultural scene. As international markets open and the Australian agricultural market adapts to new ways of sourcing chemistry competitively. Sabakem was established in 2011 and leads the way as a supplier partner of choice for many key distributors within Australia.

Sabakem brings its partners one step closer to the source of the technical supply, having direct access to the power of its partner Binnong Technology Co., Ltd, located in Shandong province, China and their strong local relationship. Binnong is a leading crop protection manufacturer in China with more than 30 basic technical compounds in the Herbicide, Insecticide and Fungicide segments

If you are passionate about customer service, logistics and contributing to the growth of a dynamic organisation, we encourage you to apply for this exciting opportunity. Apply now to join the Sabakem team.