About the role

Broadway Travel & Tours is seeking a part-time or full-time Administration Assistant to join our team in Campbellfield, VIC. As our Administration Assistant, you will play a vital role in supporting the smooth running of our office and providing administrative support to our staff.

What you'll be doing

Coordinate, manage and confirm coach tour bookings

Manage client enquiries by phone and email

Assist consultants with the preparation of travel proposals, invoices, and client documentation

Process payments, oversee banking activities, and maintain accurate records in accounting systems

Professional and welcoming first point of contact for clients

Provide comprehensive administrative support to consultants and management

Manage our CRM system

· Manage social media content, including brand recognition and industry engagement marketing strategies.

What we're looking for

Previous experience in an administrative or office support role, preferably in a fast-paced environment

Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines

Excellent communication and interpersonal skills, with the ability to liaise with staff at all levels

Proficiency in using Microsoft Office suite (Word, Excel, Outlook)

A keen eye for detail and the ability to work accurately and efficiently

A flexible and adaptable approach to work, with a willingness to take on a variety of tasks

What we offer

At Broadway Travel & Tours, we are committed to creating a supportive and rewarding work environment for our employees. We offer a range of benefits, including:

- Competitive remuneration
- Opportunities for career development and advancement
- Flexible work arrangements to support work-life balance
- A collaborative and inclusive team environment

About us

Broadway Travel & Tours
At Broadway Travel & Tours, we bring a wealth of knowledge and a genuine passion for creating unforgettable travel experiences. Whether you're planning a relaxing getaway, a cultural adventure, or a once-in-a-lifetime journey, our dedicated team is here to make the process seamless and enjoyable.

Our mission is to take the stress out of holiday planning, so you can focus on the excitement of your upcoming trip. Backed by a team of experienced professionals, we are committed to delivering outstanding service and consistently exceeding our clients’ expectations.

If this exciting opportunity resonates with you, we invite you to apply today!