Administration Assistant

Endometriosis and Pelvic Pain Clinic

Part Time 16 hours per fortnight (0.21 FTE)

Fixed Term Position to 30 June 2026

The Position

We are seeking a highly motivated and detail-oriented Administrative Assistant to join our dynamic multidisciplinary team at the Endometriosis and Pelvic Pain Clinic. This role is integral in providing exceptional administrative support to our clinicians and ensuring seamless patient care throughout their journey with us.

The successful candidate will serve as the primary point of contact for patients, offering a welcoming and efficient experience from the first interaction. You will be responsible for processing patient referrals and assisting with intake assessments, as well as scheduling and coordinating appointments to ensure the clinic operates smoothly. In addition, you will play a key role in maintaining accurate patient records and assisting with the preparation of reports. You will also be involved in managing patient exit processes, ensuring that all documentation is completed thoroughly and efficiently.

The Endometriosis and Pelvic Pain Clinic is a multi-disciplinary team that includes general practitioners, registered nurses, pelvic physiotherapists and clinical psychologists who work collaboratively to improve the health and wellbeing of clients in the community who are suffering with endometriosis or pelvic pain.

The Team

The Primary Health Services portfolio involves the planning and provision of medical, paediatrics, chronic disease management, sexual and reproductive health, workplace health, multi-disciplinary complex nursing, social support in Elmore, physiotherapy, podiatry, dietetics, and doctors in secondary school’s program.

The Primary Health Services division works together to provide the community with accessible healthcare and seeks to optimise health outcomes for all patients. The sexual and reproductive health team provide an integrated community based multidisciplinary health service which includes a strong focus on women’s and men’s sexual and reproductive health.

They also demonstrate a strong focus on health promotion and the social model of health and a commitment to equity and access.

About BCHS

Bendigo Community Health Services has cared for the health and wellbeing of the Bendigo community for 50 years. We employ more than 280 people across a broad range of services.

The success of BCHS starts with our staff, who have a high level of professionalism and dedication, allowing us to deliver quality services for the community, with a particular focus on vulnerable people.

Added benefits of working with BCHS include:

Salary packaging

Purchasing leave

Study assistance

Training programs

Novated leasing

To successfully apply for this position you will need:

KEY SELECTION CRITERIA

Essential

Demonstrated relevant experience in an administration role.

Excellent interpersonal, written and verbal communication skills.

Excellent organisational and time management skills.

Demonstrated ability to work as a member of a multidisciplinary team.

Demonstrated passion for supporting services for consumers with complex needs.

High level skills in the use of Microsoft Office.

Ability to confidentially maintain accurate records in accordance with BCHS procedures.

Capacity to demonstrate and display the values of Bendigo Community Health Services.

A current employee Working with Children Check and Driver’s Licence.

The successful applicant will also be required to undertake and complete a Satisfactory National Police Check.

Desirable

Qualification in Medical Administration or equivalent.

Previous administrative experience in a Healthcare environment.

Experience with Best Practice.

For further information about the position contact Kathlyn Crisp- Senior Leader Sexual and Reproductive Health 03 5406 1269.

To view the position description please go to https://www.bchs.com.au/careers/current-jobs

Applications addressing the Key Selection Criteria should be emailed to [email protected]

Bendigo Community Health Services encourages applications from individuals of all backgrounds and abilities.

Applications will be acknowledged upon receipt. Applicants are requested to contact Human Resources on telephone 5406 1555 if an automatic acknowledgement has not been received.